Shipping Policy

At OVASERA, we are committed to delivering your order as quickly and smoothly as possible so you can begin supporting your hormonal wellness without delay.

PLEASE NOTE: Due to high demand and multiple fulfillment locations, some orders may arrive in separate packages. If this happens, there will never be additional shipping charges.

Processing Time

Once your order is placed, payment is processed within 24 hours.

Orders are typically processed and prepared for shipment within 2–3 business days.

You will receive:

• An order confirmation email immediately after placing your order

• A shipping confirmation email with tracking information once your package has been dispatched (please check your spam folder just in case)

Shipping Times

Estimated delivery times vary depending on your location.

• United States: approximately 7–14 business days

• International Orders: approximately 10–26 business days

In some cases, shipping may take slightly longer due to high demand, restocking periods, customs processing, or holiday shipping delays.

Order Changes & Cancellations

Order cancellations or changes must be requested within 24 hours of placing your order.

After this timeframe, your order may already be in processing and we may be unable to modify or cancel it.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery every step of the way.

Please allow a few days for tracking updates to appear once the carrier receives the package.

Delays

While we work hard to ensure timely deliveries, shipping times can occasionally be affected by factors outside our control such as:

• Carrier delays

• Customs processing

• Weather conditions

• Holiday shipping volumes

We appreciate your patience and understanding in these situations.

Need Help?

If you have any questions about your order or shipping status, our support team is happy to assist you.

Please contact us at:
support@ovasera.com